Compare Amazon Q products before scaling seats
Amazon Q Pricing Calculator
Estimate Q Business, Q Developer, Q for QuickSight, and Amazon Connect (AI included) monthly costs. Net-new workforce AI (July 2026): Q Business is in maintenance — see Amazon Quick Suite service page.
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Rates reviewed
Product & edition
us-east-1list rates, pricing as of 2026-10-17. Pricing MCP was permission-blocked; values use AWS public us-east-1 list prices. Q Developer Individual (free) requires AWS Builder ID. Q for QuickSight requires an active QuickSight subscription. Source: AWS public pricing.
Usage volume
Billed per user per month regardless of active days within the month.
$0.010 per chat message, AI included (Connect Customer, verified Oct 28, 2026).
$0.038 per voice minute, AI included. Telephony (DID, toll-free) is billed separately.
Estimated Amazon Q Cost
Monthly AI assistant estimate
Total Monthly Cost
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Engineering leads, product teams, and FinOps practitioners evaluating Amazon Q across business, developer productivity, BI, and contact center use cases.
Why We Built This Tool
Amazon Q spans four distinct products with different pricing models — per-seat monthly for Q Business and Developer, per-seat for QuickSight, and Connect usage per chat message or voice minute with AI included — making cross-product comparison essential before rollout.
What Problem It Solves
- Product confusion. Q Business, Q Developer, Q for QuickSight, and Q in Connect target different personas and have entirely different pricing models.
- Lite vs Pro decision. Q Business Lite ($3/user) vs Pro ($20/user) — the 6.7× price difference is only justified when identity federation, plugins, or creator mode are required.
- Connect pricing changed. AI agents (formerly Q in Connect) are now included in Connect Customer's per-channel rate: $0.010 per chat message and $0.038 per voice minute, plus telephony. Older estimates that add a separate per-message AI charge overstate the AI line and understate the base usage.
Compare with Amazon Kendra pricing for search API use cases, or explore our GenAI services.
Frequently Asked Questions
What is the difference between Q Business Lite and Pro?
Q Business Lite ($3/user/month) includes web experience chat, document Q&A, and search across connected data sources. Q Business Pro ($20/user/month) adds plugins (calling external APIs), code interpreter, identity federation for IAM Identity Center, and creator mode for building custom AI apps. Choose Pro when you need programmatic integrations or enterprise SSO.
What does Q Developer Individual (free) include versus Pro?
Q Developer Individual (free, requires AWS Builder ID) provides code completion in IDEs and inline chat. Q Developer Pro ($19/user/month) adds security scanning, repository-level code understanding, CLI agent capabilities, and Q Developer customization for your own codebase. Teams with security workflows or large codebases benefit most from Pro.
How are Amazon Connect AI agents (formerly Q in Connect) billed?
On Connect Customer, the default for all new instances, AI is included in the per-channel usage rate: $0.010 per chat message and $0.038 per voice minute on the AWS pricing page as checked on October 28, 2026, with telephony billed separately. That covers AI agents for self-service and agent assist, conversational analytics and summaries. 100,000 voice minutes a month is $3,800 in Connect usage before telephony, whatever the number of agents. The cheaper Connect Customer Basic tier excludes these AI features. Confirm rates for your Region on the pricing page.
Does Q for QuickSight require a QuickSight subscription?
Generative BI comes with the Pro QuickSight user tiers: Reader Pro is $20/user/month (versus $3 for Reader) and Author Pro is $50/user/month (versus $24 for Author). This calculator models Reader Pro seats; Q Business Pro also includes Reader Pro access.
Can I use both Q Business and Q Developer for the same team?
Yes. Q Business and Q Developer are independent products and can be deployed to the same team simultaneously. Q Business addresses knowledge management and company data Q&A; Q Developer addresses coding productivity. Licensing is separate and per-user for each product.
How does Amazon Q relate to Amazon Kendra?
Amazon Kendra is a search API for custom search experiences embedded in your applications. Amazon Q Business is a user-facing AI assistant with chat, Q&A, and plugin capabilities. Q Business can use Kendra as a retrieval backend, but they serve different use cases. For developer-integrated search with custom ranking, Kendra is the right tool; for end-user AI assistants, Q Business is the right tool.
